Product Incident Report
Isolated Incident : Pail of non-yellowing binder that ambered during
curing
(September 2021)
After a routine re-roll using our PAS product one of our dealers noticed that our non-yellowing binder
significantly yellowed when cured. We requested that our dealer send the pail back to us for further testing an
analysis. This issue was only observed in a single pail from a single batch (20-514). This sample was tested
internally in which its cure times, cure strength and cure color with a SBR was analysed.
Fig 1. The image is a standard Pool and Spa sample (left) compared to the abnormal yellowed Pool
and Spa sample.
Fig 2. The images above are the cured abnormal Pool and Spa binder (left) and a normal Pool
and Spa binder (right).
Fig 3. The images above are the cured abnormal Pool and Spa binder (left) and a normal Pool
and Spa binder (right) at a higher magnification compared to Fig 2. Note the yellowing of the
abnormal binder and smaller bubbling
Fig 4. The image above is the in-house testing result of combining both the abnormal and
normal PAS binder with SBR.
Observations
The abnormal PAS binder was cured in a stand alone sample in a petri dish and also combined with SBR. The
stand alone abnormal sample in the petri dish cured with a yellow coloration (see Fig 2 and Fig 3). Compared
to the normal PAS sample, the abnormal PAS sample also has smaller bubbles and is more flexible. The cured
SBR samples were also noticeable different, where the abnormal PAS cured sample was much more flexible
compared to the normal PAS cured sample.
In a separate experiment the cure profile of the samples were tested for where the maximum time of sample
workability was studied. The normal PAS sample was not trowelable/malleable after a total time of 3.5 hours
and the abnormal PAS sample had a total time of 2 hours before not being trowelable/malleable.
Conclusions
It appears that the abnormal PAS binder cured quicker than the normal PAS binder. Also the abnormal PAS
binder also exhibited more flexibility compared to the normal PAS binder. Also the abnormal PAS sample also
appears to be less reactive compared to the normal PAS sample, evidenced by the smaller sized of bubbles
compared to the normal PAS sample.
Based on these combination of tests in which the abnormal binder exhibited discoloration, low reactivity and
lower rigidity which are all signs that the sample could have been contaminate in the pail or the wrong product
was sent.
Resolutions
One driveway was completed using the abnormal PAS binder and due to the yellowing one installer had to
resurface the entire job. E.W. Industries provided credit for the materials and labor for this resurfacing job.